Special Analysis:
Silencing Corporate Whistleblowers
It was upon reading the title and the summary that all kinds of alarms went off in my mind, this despite the references on the Website to reputable places like the UC Berkeley Graduate School of Journalism and downright pseudo-liberal people like Arianna Huffington (see, however, my personal assessment of Ms. Huffington in the article "Put a Cork in It, Arianna").
This California First Amendment Coalition group looks like such a bulwark of liberalism that the very header graphic on the Website reads: "California First Amendment Coalition: Protecting & Defending the Public's Right to Know."
So what's up with such a fine, upstanding protector and defender of the public's right to know calling for freeing the Hewlett Packard 5?
For those of you not into corporate skullduggery, the 'Hewlett Packard 5' refers to the corporate executives of Hewlett Packard (NYSE:HPQ) who went so far as to have private investigative types pretend they were other people so they could find out who had told journalists about some of the inside goings-on at HP while it was under the rule of the incompetent former Chairwoman Patricia Dunn and her toadies. Ms. Dunn and four others have been charged with conspiracy, wire fraud, identity theft, and illegal use of computer data (People of the State of Calif. v. Patricia Dunn, et al., Santa Clara County Superior Court in San Jose, 06-1027481). The criminal complaint names Ms. Dunn and her chief ethics director and senior legal counsel, Kevin Hunsaker, as well as three people who provided private investigation services that included, in the account at the Washington Post, "...the use of false pretenses to gain access to personal phone records of HP board members, journalists and their families..." This use of a systematic pattern of oral and written lies to get personal and in some cases private information is sometimes called "pretexting," a term charmingly bland in hiding the venality of the acts. According to that same article in the Washington Post, the HP cabal even "...devised an unsuccessful e-mail sting to attempt to trick a reporter into revealing her source." Bloomberg.com provides the following account of the extent of the corporate surveillance operation:
"At least six investigators in Massachusetts, Florida, Colorado and Georgia hired by Hewlett-Packard faked the identities of directors, employees and reporters to obtain their phone records... [P]retexting compromised over 24 different individuals' telephone, fax and cellular accounts... [d]uring 33 months of call monitoring..."After all that, HP director George Keyworth resigned after admitting that it was he who had been the source of "some" of the leaks from the inner sanctum at the company. Both Ms. Dunn and former HP CEO Carleton "Carly" Fiorina (who is alleged to have been one of the targets of the pretexting) claim that Keyworth and fellow board member Tom Perkins 'plotted against them' because of the patriarchal culture pervasive at the executive level.
Despite what might be a hollow defense of corporate wrong-doers, the California First Amendment Coalition had my attention. A vigorous, well-sourced refutation of charges like those leveled against Dunn and her alleged accomplices would be worth reading, especially since the criminal complaint was filed by California Attorney General Bill Lockyer, a Democrat who happens to be running for California State Treasurer and has been rumored to have an interest in someday moving into the governor's mansion.
Criticism leveled at prosecutors for political timing is not novel to this case, of course. Down in Texas, former House Speaker Tom Delay, his attorney, and others have quite vocally made the charge that Democratic prosecutor Ron Earle is using his position in a political witch hunt against the former Republican powerhouse. If convicted on the most serious charge, that of money laundering, Texas state law specifies that Mr. Delay will spend the remainder of his life in prison. That gives him quite a bit of incentive to use just about any counter-attack, specious as it might be, in his defense. But such attacks on prosecutors' motives should not be roundly ignored, either. Only the naïve would believe that politically ambitious attorneys for local, state, and federal governments have not in the past used their position for their own advancement.
As such, the facts of the particular case at handto the extent those facts can be sorted out from the hail of charges, counter-charges, accusations, and public relations campaignsmust guide the outsider's assessment of the merits both of government claims and the representations of the defendant and his advocates in response. In any event, it can never become a standing or unspoken rule of law enforcement that important people are not to be charged with crimes during election seasons; neither, however, can it become a standing or unspoken rule that prosecutors' motives are off limits as points of vigorous defense.
Without following a speculative tangent about Attorney General Lockyer's true motives for prosecuting Dunn and her alleged co-conspirators, suffice it to note that the accused from Hewlett Packard opened a door on questions of great legal interest: how far can a corporation go in protecting its secrets, and where does the required 'due diligence' of a corporation end and the right of individual privacy take precedence? The California First Amendment Coalition wants to dismiss the second part of that question by holding the focus squarely on the matter of the government's duty not to interfere with journalists trying to get stories from insiders.
If readers just heard what sounded like a forensic grinding sound, that was a debate being shifted interdimensionally without benefit of a slipstream clutch. Note the subtlety: somehow, to protect journalists from the government, government must allow corporations to do whatever they deem necessary internally, thereby relieving the government of much of its need to go after journalists in the first place. Presumably, if companies can create a wall of silence around corporate operations by intimidating employees, journalists will have no one ever willing to speak out of turn. Problem solved: no whistleblowers, no stories in the media; no stories in the media, no First Amendment freedom of the press issues.
Before proceeding to summarily haul the California First Amendment Coalition over the coals, though, I must return to several matters of context in the particular case of Hewlett Packard. Patricia Dunn was no colossus of brilliance in corporate governance; neither, however, was Ms. Fiorina, the former CEO who came in on the wings of the appalling hand-over of Hewlett Packard to Compaq in a "merger" of miserably incompetent unequals. Ms. Fiorina was fired in 2005, perhaps in part as retribution by minority shareholders from the Packard family for her role in engineering the merger. Ms. Dunn's ascendance was on the executive body of Ms. Fiorina. As ABCNews.com reports, her self-aggrandizing style "...had turned HP into an armed camp," and the leaks from the boardroom started during her tumultuous tenure. Curiously, Ms. Fiorina's previous high-powered corporate gig at Lucent Technologies (NYSE:LU) ended just before federal enforcement power brought its fist down there. Ms. Fiorina, it should be noted in passing, was one of the targets of Ms. Dunn's private investigators.The jury may still be out on whether or not Ms. Dunn is largely the victim of mendacious forces aligned against her, but Ms. Fiorina's claims of victimhoodwell stated in her just-released book, "Tough Choices: A Memoir"are generally met in the corporate world with rolling eyes and barely suppressed grimaces.
However, setting aside the armchair assessment of who was more wretched than whom as head of HP, and especially setting aside Ms. Fiorina's efforts to tie her board-level struggles at HP to those of her successor, there is a human level that needs to be set forth with respect to the matter of charging Ms. Dunn at this particular time. She is suffering from a recurrence of ovarian cancer, having already been a survivor of breast cancer. As much as my professional judgment had from the outset of her ascendance to the chairmanship at Hewlett Packard been generally negativebut with no small touch of relief that, at the very least, she wasn't Carly Fiorinashe then and even now deserves grudging admiration for her sheer will to survive, rise, and flourish in the vicious, sexist, and altogether stylishly brutish world of high corporate power. Dragging a woman to court when she's probably going to suffer greatly and die relatively soon is distasteful to the point of disgusting. Occasions exist when Lady Justice needs to take off her blindfold to see upon whom she is about to wield her sword. Should the trial end in her conviction on one or more of the charges against her, I shall be one to call in the strongest of language for the utmost mercy in her sentencing. No one who is a regular reader of my articles and comments would accuse me of being other than a hard-ass, especially when it comes to meting out justice against the mean, the hateful, and the powerful; but beating the bloodied is repulsive. Readers may take exception to that position, but they shall do so at the risk of that hard-ass side of me coming out for a meal, one that would not exclude a tough look at Attorney General Lockyer.
Having made that point, and returning now to the article by the California First Amendment Coalition, my hope that this group would offer a spirited refutation of the charges against Ms. Dunn and her alleged accomplices was sorely and swiftly put to rest. The summary of the article says it all:
"Corporations must have power to police leaks internally so newspapers will remain free to publish leaks"That phrase 'police leaks internally' is as worrisome as it is loaded with subtext. Without saying so explicitly, the author of the commentary, Mr. Sheer, is starting off with the assumption that corporations must have internal policing systems with duties beyond ensuring corporate actions are in compliance with the laws of the land. Indeed, Mr. Sheer spends no small amount of space in his commentary describing an internal enforcement system that protects the corporation and its officers and directors. That, in and of itself, is not outrageous at all, provided the internal defenses the corporation deploys are specifically, categorically, and uniformly to the end of ensuring the maximization of shareholder wealth within the bounds of that which is lawful action guided by sound business judgment. In my article, "Rationality, Incentives, and the Agency Dilemma," I explain that any person, be it an individual, the parties bound in contract, or those working for a corporation, have incentive to act in their own self-interest rather than that of the principal for whose interest they are supposed to be acting; the extent to which they will do so is mitigated only by both the monitoring of the actions and enforcement of the rules under which they are to work. So internal policing within a corporation is altogether reasonable, but not when the monitoring and enforcement are contrary to standing statutory and/or civil law, and not when the monitoring and enforcement activities are to the end of protecting the officers and directors personally.
Mr. Sheer in fact makes a valiant attempt to bind blanket protection of internal corporate policing practices to statutory law, itself:
"I start from the proposition that public corporations are allowed to have secrets and to take measures to protect them. A corporate board needn’t function as openly as a city council. Indeed, depending on the circumstances, the disclosure of corporate secrets can be a violation of federal securities laws."Now we have the Securities Act of 1934 being brought to bear: regulatory and law enforcement authorities, and obviously then the laws that inform civil and criminal actions against transgressors, must allow a corporation broad latitude to internally police, including, according to Mr. Sheer, the very duty "to force its employees to submit to polygraph tests [as Apple Corp. did]," because of the dangers of insider trading.
Magnificent is the conflation. It is as if the author is claiming that due diligence in the form of vigorous investigation of suspected insider trading is somewhere on the same planet with having the 'director of ethics' and some Magnum PI wannabes pretend they're who they aren't to find out who's spilling the beans about boardroom discussions. The Securities Exchange Act of 1934 and other relevant Acts of Congress and the several states regulating secondary securities market activities and the actions of participants therein place affirmative burden on public corporations to comply not just in letter, but in spirit. In fact, the term "scheme" is used in regulatory language to convey the broad latitude the Securities and Exchange Commission and the state securities regulatory agencies have in considering what constitutes lawful versus unlawful activities, including those by the directors, officers, and other insiders of a public corporation. This, however, is not in any way related to the chairman of a public corporation authorizing and directing private investigators to go out and lie to get information about who is telling boardroom "secrets."
In fact, Ms. Dunn's conduct goes to the heart of the matter of that over-used but still profoundly important word "transparency": a board of directors, the executive officers of a corporation, and even legal counsel to the firm may see behind-closed-doors discussions as meriting all the privacy in the world; but the outside observer, especially a shareholder sensing inadequate transparency, could see matters very differently. For all the lip service modern corporations give to the pre-eminence of their shareholders, many of those corporations behave in ways that are truly appalling to those who have little or no voice in director-level decision making, as is evident from the outrageous compensation packages laid at the feet of executive officers whose performance at the helm would have gotten them fired were the relationship between compensation committees, decision-makers on the board, and the executive beneficiaries not so incestuously tight and non-transparent. By virtue of its egregious offenders, corporate America has taken off the table any presumption of a "right" to have "secrets" other than those directly having to do with proprietary technologies, in-process negotiations, and access to uncertified financial information.
The mere presumption or declaration that some boardroom or executive-level matter is a "secret" cannot take precedence over the public's right to know: it is that public that claims at least some degree of ownership if a corporation poses to benefit from "public corporation" status with respect to broad access to capital markets.
Here's the distillate from this corporate lawyer dream world being promoted by the California First Amendment Coalition.
Let corporations do their own 'internal policing' as they see fit because they can get the job done better. The Bill of Rights circumscribes government actions against citizens, not the actions of private entities like corporations. Sometimes, courts go so far as to take that constitutional stuff seriously when it comes to the government trying to deny rights enumerated in or constructed from the Constitution; therefore, it's best to remove the entire line of defense about "rights" someone might have.The California First Amendment Coalition deserves credit: they've done their best to construct a false choice between a specific constitutional right, freedom of the press, and a broad right of citizens not to have private corporations for which they work spy on them using means the courts would have to approve before the government could do the very same things.
Probable cause? Not needed. If we've heard a rumor about you, to the back room for a polygraph test you go. Just be glad we're more civilized than the government about getting the truth out of you.
Unreasonable search and seizure? Sure. We can do whatever we want because the corporate offices belong to us. Actually, if you work for us, you do, too, but we'll let you go home most nights.
Lie to get information? No problem. We're protecting those shareholders we love so much. Anyway, it's all about compliance with Sarbanes-Oxley (otherwise known as the Securities Lawyers' Revenue Enhancement Act).
Due process? Where's that written in our corporate by-laws?
Presumption of innocence? Like we'd ever make a mistake.
Freedom of speech? Not if you've ever been on our payroll.
Freedom of the press? Absolutely! Like anyone who's ever worked here is going to rat on us after we've made examples of a few troublemakers.
It is, however, on its face nonsense; but it is also the troubling and persistent mentality of the corporate world that labor is just one more factor of production to be used, abused, and discarded as necessary without the interference of laws that might insist that people are citizens first, and the rights and libertiesall of the themthey carry as such citizens are not and cannot in any way be waived when they give a company the privilege of their productive effort.
At a congressional hearing last week, Hewlett Packard executives, former executives, and security experts testified about the snooping done by the company at Ms. Dunn's behest. The gruesome eight hours of testimony by Dunn and others left members of both parties at times incredulous and at other times outraged. Stalled efforts to bring corporate spying of this kind under control will likely be re-invigorated, particularly because the hearing made it very clear, in the words of privacy consultant Robert Douglas, "[T]he biggest buyers (of pilfered phone records) are attorneys, corporations, banks, finance agencies, car financiers — the business community."
(And, yes, these outraged congressmen are of the very same U.S. government that is engaged in a massive, wholesale, unlawful campaign of spying on U.S. citizens without any court oversight whatsoever, so the irony of their outrage is so deliciously palpable that it should have a gag warning attached to it.)
Corporations will forever presume that any effort by the government to circumscribe internal practices constitutes an unacceptable burden upon the right to conduct operations in the most efficient way possible to maximize shareholder wealth. Theirs will permanently be the position, expressed or implied, that they as the employers by nature have the right to grant and deny privileges as a consequent application of business judgment, and one such discretionary 'privilege' is employee privacy. Their occasional claims that the well-being of their employees is so crucial to success of the enterprise notwithstanding, the backdrop of corporate treatment of its workforce is instilled with the mentality that people are hired and retained as a favor to those so graced. Most employees see it that way, too: there exists no "right" to have the job, and from that presumption then logically flows the conclusion that virtually nothing about the job is infused of prior rights other than those clearly set forth in law, and only then in law vigorously, pervasively, and consistently enforced.
It is, then, the permanent duty of the government through legislation, regulatory oversight, and the courts to ensure that worker abuses by corporate America are held in check and those representing the interests of corporations are resolutely, swiftly, and severely punished when their wholly expected attitudes contrary to relevant law become expressed in action, as happened in the case of Hewlett Packard. It is, then, only when the government re-asserts itself as the unwavering guarantor of the rights of workers by virtue of their citizenship in a free country that corporations will have even the hint of incentive not to act as the officers and directors at Hewlett Packard did.
Unfortunately, that commitment by government first, foremost, and always to serve its citizens will first require that the United States government fully reconstitute its own understanding that the people of this country have the fundamental, inalienable right to be left alone.
The Dark Wraith has spoken.
<< 11 Comments Total
What, no more habeas corporation?
Lame, I know, but it's been a long week.
Yes, Mr. Goat: very long week, very lame pun.
Sadly, the Dark Wraith finds corporation humor worthy of laughter, anyway.
...it is also the troubling and persistent mentality of the corporate world that labor is just one more factor of production to be used, abused, and discarded as necessary without the interference of laws that might insist that people are citizens first, and the rights and liberties—all of the them—they carry as such citizens are not and cannot in any way be waived when they give a company the privilege of their productive effort.
Yeah, like the first amendment right to free speech.
I recently was bragging at work that the merchants at the renaissance faire were very cooperative about letting me take pictures, after I told them I have a blog...and my boss asked for the address. A cold finger of dread climbed up my spine as I recited it and he wrote it down - he's my Limbaugh loving big brother. I am acutely aware that several bloggers have been forced to give up their blogs by their employers, even tho' they blog only on their own time, and their blogs have nothing to do with their work.
Good afternoon, SB Gypsy.
Should you have any problem whatsoever with your employer because of your blogging, I will see to it that he becomes famous on the Internet beyond his dreams...
...or perhaps nightmares.
The Dark Wraith knows how to do a sweet search engine baiting when the occasion merits.
Good Evening Dark Wraith:
One of the most interesting things about this whole thing for me has been that this was going on at Hewlitt-Packard. They used to pride themselves on being a pioneering visionary force in Silicon Valley. They had a well paid happy workforce which was the foundation of the loyalty they reaped. I think it's also telling that these shenanigans played out once the places that used to be filled by old school "build a killer product in your garage" guys were being filled with "rape the puppies first, then turn on the children, the boil and eat both" wall street types.
i've been patting myself on the back because i sold off all the stuff of theirs i had two years ago. it wasn't about the money, it was about who they were becoming.
Good evening, Minstrel Boy.
I made the mistake about four years ago of buying a Hewlett Packard notebook computer, relying as I did on the rock-solid reputation of the company and the fact that I still had an HP ink jet printer working after years of use and abuse.
That computer was the worst I ever owned. It was a nightmare, and HP pretended like it had no idea what I was talking about. It was only after I had spent hundreds of dollars trying to repair the irreparable that I found HP, itself, had a customer message board where hundreds of angry buyers of that model had been raging about exactly the problems I was having.
(The notebook would simply shut off without any warning whatsoever. And when I say 'shut off' I mean the thing would simply snap to total dead. It would do this constantly. In addition, a defective heat sink destroyed the hard drive, this addition of insult to injury happening after the warranty had just expired.)
I was simply stunned when I found out that the mighty Hewlett Packard had become such a disgrace of a company that it would not only knowingly make and continue to sell a bad product—actually a whole line of notebooks with the same fundamentally flawed architecture—but that it would engage in a customer service culture of pretending the problem didn't exist and taking customers' money to repair what couldn't be fixed long after HP knew the products were irreparably defective.
This comes under my "Never Again" heading, by the way. I am working now with a thoroughly underpowered old beast of a machine that I've managed to keep fairly fast; but it's a step down from what I would have had if that HP had not simply and finally become completely non-functional.
But at least what I have now doesn't turn off when I don't want it to.
The Dark Wraith wonders if anyone at Hewlett Packard gives a rat's backside about what happened to that once-proud leader of the industry.
Its more than just corporate censorship of personal expression, many HR people openly admit that they google potential applicants now, and places like MySpace let users search for accounts using your email.
So that picture of you trashed and passed out next to a keg might be found by would-be employers. Still- my choice.
The thing is, I understand an employer not wanting employees to surf blogs all day instead of contributing to precious production. But I also think we need to get away from the idea of this over-arching paternal supervision of the workplace boss. Some HR managers tell me that blogs become narcissitic confessionals, often with people writing things that will reflect badly on the company if read by clients.
Doesnt sound like they give their employees alot of credit for their ability to self determine.
Gosh, I hate The Man.
It is, then, the permanent duty of the government..
Yes, but have you ever tried to ask for help when you were rightously shafted by one of those coporate CEO's whose decision to reverse split their shares after hiring the best stock pushers money can buy?
The AG and the SEC are not really interested...
Good afternoon, AJ.
As a consultant to public companies and shareholders, I lived in the shadow of a government agency willing to strike down the weak but never, ever willing to help.
The evil ruled and the foolish were destroyed over and over again.
I have no use for the Securities and Exchange Commission, and I have even less use for Sarbanes-Oxley, which is the legislature's miserable attempt to show, once again, that it cares, when the real issue is that laws already on the books are unenforced.
It is the way of this government to replace diligence with more and more draconian laws that place the weak at greater and greater disadvantage against the strong.
That is the way of the world until we elect legislators who will force the regulatory agencies to direct the iron fist of government power at the head of the beast rather than upon the field of its hapless lessers.
And by the way, the only reason I am survived to fight another day and another battle is that I became not quite as stupid as those I watched—shareholders, employees, and some small corporations alike—wrecked. Even at that, I am fortunate to be alive, and that is no thanks to a government of the people, by the people, and ostensibly for the people.
One day, I shall strike with my writing at the heart of that monster I left behind, but I shall do that only when I become so widely read that what I say cannot be dismissed by sheer inconsequence. Absent a time when what I say would be more meaningful to the process of change, I have asked those who knew me in that time to tell some of the stories to whomever would listen.
Yes, AJ, I know whereof you speak.
I know it well.
The Dark Wraith needs to let the core of the issue go for now, though.
"That is the way of the world until we elect legislators.."
Thank you for your response O Dark One.
But with all due respect to your Dark Wrathfulness, ....Bullshit.
You know as well as I, that the powers that get elected become curiously
taxed on other "important" issues until they become totally impotent by choice , blackmail or derision. THAT is the way of the world today. Just look at our esteemed Congress for further proof in the matter.
It seems to me that exemplifying the most proven ways of our best ABC agencies in that having one or two said CEO/managers mysteriously disappear might begin to have an impact as they obviously know no other language.
Good Afternoon Dark Wraith
The Dark Wraith wonders if anyone at Hewlett Packard gives a rat's backside about what happened to that once-proud leader of the industry.
I think they care just about as much as the top brass at P&WA, Hamilton Sunstrand, 3M, GE, Ford, GM and the rest, which is "not so much".
The face of American industry has changed since we've decided to jump into globalization(expressly to break labor's remaining power), and the change is all engineered to prove that unionized labor is ineffectual, lazy, and spoiled. I know at the co where hubby works, they seem to go out of their way to make it impossible to achieve their numbers, and then anyone who doesn't gets shown the door. Keeps the middle management young and powerless as well. They also train these fresh out of college manager- trainees to ignore any pearls of wisdom given by the rank and file(who actually know how to do the jobs).
I've been saying for years - you couldn't ruin a company faster unless you really wanted to auger-it-into-the-ground.
I will see to it that he becomes famous on the Internet beyond his dreams...
heh heh - thanks for the support, but if he tried it, I'd quit, and then he'd have to find a bookeeper that he could trust... AND do my job all the while he was training someone as well. Not very likely, tho sometimes, when he's carefully explaining to my son(his nephew, who also works here) how waterboarding is not torture, I'm tempted to just walk out.